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Helping People Succeed Amid Revolutionary Change

Bryan O'Rourke

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Top Stories by Bryan O'Rourke

I woke this morning to read David Lithicum's article "How to kill the cloud: Claim it's about job loss," originally published at InfoWorld.com. Here is my initial thought: are you kidding me ? David's theory is that the adoption of Cloud Computing would be far more "acceptable" (aka politically correct) if we didn't have executives like Unisys's Richard Marcello saying: "We were able to eliminate a whole bunch of actually U.S.-based jobs and kind of replace them with two folks out of India to serve a 1,200-person engineering organization." To be fair, I think David is a really brite guy and he correctly observes that technology innovation often sets forth unrealistic expectations when it comes to realizing cost reductions and other benefits. But to read this: "The message here is that the cloud computing industry needs to think a bit about what it's saying in the pr... (more)

iPad on Ulitzer - Steve Jobs' Misunderstood iPad

iPad on Ulitzer For all the controversy around the recently introduced Apple iPad, one thing is certain. This is but one in a long series of devices which will continue to be introduced to the market as part of a computing revolution. The advent of these technologies combined with demographic shifts and global ism will fundamentally change everything about our world. Love it or hate it, the IPad is just one example of many more highly functional internet connected devices with more features delivered at lower and lower prices to come. These devices are highly mobile and will get ... (more)

Google Goggles - Merging the Physical and Digital

The merging of the physical and digital worlds continues and Google Goggles is but another example of how the surge in mobile devices, GPS, Internet ubiquity, and more powerful search technologies are coming together to deliver new experiences and new business opportunities. The implications are profound and can be humorously reflected upon by taking some time to watch this demo from Pattie Maes' MIT lab, which got a lot of buzz at TED a few years ago. Imagine "Minority Report" and then some..... As Harmut Neven, the project manager of the product explains: Imagine you’re a ... (more)

More Technology Forecasts for 2010

New Year 2010 on Ulitzer I just can't help but share more technology forecasts for 2010, as it is January 1, 2010. Dan Grabham and the team from TechRadar put together some quality thoughts and I've included some of those and others below. First, let's address mobile phones during 2010. "It's the beginning of the end for the featurephone, those pretty but less functional handsets," says mobile phone specialist Gareth Beavis. "It's not that the segment is dying, rather that it's re-inventing itself as part of the smartphone revolution, meaning more applications for everyone." "Sam... (more)

Social CRM - Delivering Exceptional Customer Experiences

Social CRM on Ulitzer A recent report by Gartner, commissioned by Salesforce.com, addresses important trends in customer service as the social web continues to impact how individuals and organizations interace.You can get a copy of the report for FREE here. The implications of new technologies and how people are relating via social media have significant implications. Businesses that get their hands around how to really benefit from this change will have a tremendous opportunity to make a difference by delivering support in new and exciting ways. A few key finds and recommendatio... (more)